The Drug Regulatory Authority is an autonomous government agency responsible for regulating the medicinal products in the country. The Authority focuses on enhancing the efficiency of service delivery to the clients. Over the years a number of initiatives have been undertaken by the Authority towards this direction. This Service Delivery Standards lists the different types of services we offer, the turnaround time, and the documents required to avail such services. We hope that this document will help our clients to better understand the types of services we offer and promote transparency and accountability in our organization. We value all our stakeholders and clients. Please provide your valuable feedback and comments to for us to serve you better. Please click on the link to view or download the Service Delivery Standards